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FAQs

FAQs

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and free from dirt, dust or any fragrances and is in the same condition that you received it.

The return total will be credited back to the method of payment used during checkout less the cost of shipping. Please allow 7 days for us to receive and process your return.When will my in-store pick up order be ready?

 

In store pick-ups are ready the same day the order is placed typically with in an hour.

 

Will  you be restocking this item?

 

We occasionally try to restock our most popular items, but depending on supply we can’t always make that happen.  Contact us at emleighsboutique@gmail.com and we’ll double check whether we can restock that particular item or not.

 

Who makes this item?

 

We work with designers from all over the country to bring you trendy, runway inspired looks at affordable prices.  Many of our items are made right here in the USA which is noted in the product description.  We also try and provide information about each designer in our product description so you can learn more about them.

 

Do you have any coupon codes available?

 

To be in the know about our coupon codes, discounts and sales, sign up for our emails, like us on Facebook or follow us on Twitter.  We always post contests, coupon codes or promotions in those places first.

 

How will I know when my order has shipped?

 

You will receive shipping confirmation and tracking information via email.

 

Can I cancel my order?

 

Once you have received shipping confirmation, your order cannot be cancelled.  You may return the order by following our returns policy.

 

How long are gift certificates valid for?

 

Gift certificates are valid for one year from purchase date.  If you have lost your gift certificate we can look up your ID by email address of the purchaser.

 

How do I use my gift certificate for payment?

 

Enter the unique code listed on your gift certificate or gift certificate email in the discount code entry at cart.  This will apply your gift certificate balance to your order.